The Chicago taxi system is rebounding from the losses brought about by ride sharing apps. It is no secret that these apps almost obliterated the taxi industry. Even if these ride sharing apps still hold an unfair advantage over taxis, new innovations are now in service to commuters in the city. The Universal Taxi Dispatch App promises all the conveniences of the taxi and many other safety features.
Regulated Service
The taxi service is bound by the full extent of government laws in commuter safety and service. Taxi drivers must be properly licensed. Service vehicles must conform to minimum safety requirements as well. Non-compliance with these regulations results in stiff penalties such as license suspensions and fines to the taxi company. Since neither of these situations is ideal, taxi companies make sure that every ride taken is secure and offer maximum convenience.
This is in sharp contrast with the lack of driver regulations of ride sharing apps. Much profit is made from the distinction between the drivers of apps like Uber and Lyft and taxi companies. Since it is technically not a business, these ride sharing apps can get away with delivering a full service with pay without any interference from the law. This is dangerous because your safety is at risk when unqualified drivers decide to join these apps.
New Universal Taxi App
When you book a taxi, its license plate and other relevant details will be displayed on your screen. You receive an estimated total fare based on distance. You can also see your taxi service on a map in real time for accurate time estimation. If you want to contact your taxi driver directly for directions or instructions, you can also do that with a touch of a button.
The new Universal Taxi Dispatch App also features a direct line for any customer suggestions and complaints. You can rate your taxi experience this way and give feedback on driver rudeness, reckless driving, and bias over payment methods. Taxi companies are legally bound to respect any customer feedback. Any case made against taxi companies can result in license suspension and stiff fines.
The Universal Taxi Dispatch App lives up to current commuter standards. Its simple and friendly user interface is compatible with most Android versions and iPhones. It is, however, suggested that iOS be used for iPhones. The app can also be used by most iPads and iPod Touch versions.
Sources:
https://itunes.apple.com/us/app/universal-taxi/id941145239?mt=8
https://play.google.com/store/apps/details?id=com.apcurium.MK.UniversalTaxi&hl=en